
RSSB covers 85% of the cost of eligible medical services and prescribed medication, while beneficiaries contribute the remaining 15%.
Patient Records Managed
Amount Amount Paid per Patient Visit
Partner Health Facilities
Find the best care options for your needs, and access treatment with our extensive network of healthcare providers
Access quality healthcare services at conveniently located public health facilities such as Health centres, District Hospitals, Provincial, Referral and Specialised hospitals.
Easily access prescribed medications and medical products at pharmacies nationwide, ensuring convenient disbursement close to you.
Experience personalised healthcare services at private health facilities; Polyclinics, specialised clinics and hospitals, where you receive tailored medical attention.
Learn how your organization with its employees can join the Medical Scheme with our enrollment process.
Employers must apply to enroll their organization in the medical scheme, providing company details and contact information through the platform.
Submit required company documents, including registration certificates, tax identification, and any other supporting legal documents.
Provide details of employees and their eligible dependents to ensure proper coverage under the scheme.
The organization must comply with national labor and social security regulations to qualify for enrollment.
Employers must meet the minimum number of seven employees, which required to participate in the scheme, as defined by policy.
Once enrolled, employers are responsible for: Timely contribution payments to scheme coverage and Accurate employee data updates in compliance with scheme guidelines
One of our employees required urgent surgery and extensive follow-up care. Thanks to the Medical Scheme, most of the medical expenses were covered. Seeing Sarah recover and return to work healthy and happy was truly rewarding.

Providing your facility with the benefits and support needed to deliver exceptional healthcare services to our members
Enter your facility’s basic details, including name, location, ownership, contact information.
List all medical services offered by your facility, including specialization areas, departments, and levels of care to support proper classification.
Submit a valid operating license issued by the relevant regulatory authority to confirm that your facility is authorized to operate.
Upload all required supporting documents, such as accreditation certificates, regulatory approvals, and any additional compliance records for the facility and staff.
Provide identification details of the authorized representative, including a valid National ID and personal information.
Submit your facility’s bank account details to enable secure and timely reimbursement for services rendered under the scheme.

We’ve got the answers you need, with clear and helpful information.
The contributions paid to RSSB represents 15% of employee’s basic salary. It is paid by both the employer and the employee at the rate of 7.5% each.
Yes. Pensioners may continue accessing medical coverage under the RSSB medical scheme according to the applicable eligibility rules. This ensures continued access to healthcare services even after retirement.
The RSSB Medical Scheme covers a wide range of healthcare services, including:
• Medical consultations
• Diagnostic tests and laboratory services
• Hospitalization and treatment
• Surgery and specialized care
• Prescription medicines
Coverage is provided through accredited health facilities contracted with RSSB.
If a health facility cannot verify your eligibility, you may contact RSSB or visit an RSSB office for assistance.
The process for private institutions joining the Medical Benefits can be found here
- Pharmacies
- Paramedic centers (Optics and physiotherapy)
- Laboratory
- Clinical centers
- Workshop making orthopedic applicance
The procedure in partnering with RSSB as a health partner is listed here